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Meet Assisted Mode. Patient Direct. Partner Powered.

At Health Bank One™, we believe in making patient empowerment easy—not burdensome. That's why we’re excited to introduce a new operating model designed to meet patients where they are—Assisted Mode.

Jason Choe

May 52 min read

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To access medical records through Health Bank One™, the provider must still maintain them. Certain records (e.g., mental health or substance use disorder) are subject to specific handling laws. Health Bank One™ cannot obtain records without the subscriber's cooperation, including payment, if required by the provider.

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