The Health Bank®
Protection Plan
We hold your health data to the same standard as your money. That means banking-grade security, transparency, and a commitment to fighting for your rights.
For Patients
and Customers
We fight for your Right of Access
Under the 21st Century Cures Act, you have a legal right to your health records and we will do all the work to retrieve them, if they still exist. We will let you know if a provider applies a legal exception, charges a permitted fee, or if a step requires your direct action, and we will tell you exactly what to do next.
Banking-grade security, backed by a guarantee
Your medical data is protected with the same encryption and access controls used in financial services. If your information is ever exposed due to a failure on our end, we will make it right with full-service identity repair -- at no cost to you. We handle the remediation.
Your data moves only when you say so
You decide if your information is shared and with whom. Every sharing action requires your explicit consent. You can revoke access at any time, for any reason.
For Providers
and Partners
Verified identity, every time
Health Bank One uses digital identity, including proofing, facial recognition, and mobile device verification, to verify user identity before any data is accessed or exchanged. This eliminates credential-based breaches and gives you confidence that every transaction is with the person they claim to be.
A commitment to data integrity
If a provider sends incorrect records or a data error affects a Health Bank One account, we treat it as our problem to solve. We will work with the provider to identify the source of the error and correct the information within our system. Where we can advocate for a correction at the source, we will. We are honest with patients about what is within our control and committed to resolving what is.
Consent as evidence in any dispute
Health Bank One maintains complete consent records for every data sharing action. If a dispute arises, we manage the resolution process and provide verifiable proof that a consumer authorized the action in question. You are never left to defend a transaction alone.